Support
Let's get you
back in the game.
Choose the contact that best fits your question. Include your platform and game, but never send a password or authentication code.
Player support
support@carbongames.comGame acting up? Account being weird? A purchase that never showed up? Tell us what happened and we'll get you sorted. The more you include — platform, game, what you were doing when it broke — the faster we can fix it.
Media
media@carbongames.comWriting about AirMech, making videos, or streaming to your three best friends? We love all of it. Ask us for keys, art, interviews, or that one piece of trivia you need for the retrospective.
Business
bizdev@carbongames.comPartnerships, platforms, and other official business. If it involves a contract, a storefront, or two companies shaking hands, this is the inbox.
Legal
legal@carbongames.comFor lawyers, policy questions, and anything formal. (If your game is broken, player support will be much, much faster.)
Documentation
The fine print, all in one place.